Welcome to OneOffice, the UK’s leading virtual office provider. We can help set up your business, manage your calls, find you a prestigious address and provide all the online help you need.

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Frequently Asked Questions


FAQ

What does OneOffice offer?

A complete office solution. OneOffice was set up to develop and support a business solution for small and medium sized enterprises. We provide three services:

  • Prestigious Mail Forwarding
  • Telephone Answering (including Fax2Email)
  • Company Formations

Why choose OneOffice?

OneOffice provides a cost effective, professional image from inception.

Our objective is to present our clients with a more credible image, as a fully equipped business based in London. By providing your business with a complete office solution, we will run your office, so you can concentrate on running your business.

How long does it take to activate my service ?

All services are provided in house; therefore we are able to offer instant activation.
Please be advised that we cannot activate any service until the initial payment has been made.

What is the minimum term?

Our minimum term is three months - we require three months payment in advance.
One month is for the activation of your service(s). The additional two months act as a deposit, should you wish to terminate your service(s) at any time.

How do I terminate my account ?

In the event that you wish to terminate your service(s), please be advised that we require two months written notice.

Once you have adhered to this requirement, the two months deposit initially paid when activating your service(s) will go into effect. Your services will be activated for an additional two months at no additional cost.

What payment options do I have?

Monthly payments for any of our services can be made in any of the following ways:

  • Credit or debit card (VISA, MASTERCARD, SWITCH, SOLO, etc.)
  • Cheque
  • BACS Transfer

It is also possible to set up a standing order for your monthly payments. Please contact our accounts department on 0207 043 1111 for more information.

What if I have more questions?

If you have any further queries please visit our contact page and we will ensure that a member of the OneOffice team contacts you as soon as possible.


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